Mistakes do happen, if you receive your package and product is missing make sure you send us an unboxing video or pictures of what you receive and what was missing. The more proof you can give us that product is missing the best we can assist you. We will then speak with the person packing your order and see where the mistake was made.

We appreciate the honesty of our customers and we do our best to fix mistakes. We treat each situation differently and we will try our best to come to a solution.